Frequently Asked Questions
Everything you need to know about your Bird&Be experience.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within North America. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
Due to the nature of our health and wellness products, we cannot accept returns on opened items. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Can I modify or cancel my subscription?
Yes, you have full control over your subscription. You can skip a month, swap products, or cancel at any time through your account dashboard before your next billing date.
Are your products tested for quality and safety?
Absolutely. All Bird&Be products are manufactured in GMP-certified facilities and undergo rigorous third-party testing to ensure purity, potency, and safety.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.